Your order
View orders and available self-service return options in your account.
Visit my accountCalvielle · Client care
Choosing a piece, waiting for an order, or caring for something you love. Let us point you in the right direction.
Our preferred way to connect
For personal advice or help with an order, email is the best way to reach us. A little detail helps us look after your enquiry.
support@calvielle.com Send an enquiryA conversation with Calvielle
Get started with AI guidance, or speak with our studio when a team member is available.
Current availability is shown in the conversation.
A little guidance
View orders and available self-service return options in your account.
Visit my accountWhere we dispatch from, delivery estimates and what to do if your parcel is delayed.
Explore delivery informationRead the eligibility, return steps and refund information before sending a piece back.
Read our return policyDirect to our studio
Tell us what you need help with. We’ll reply to the email address you provide.
For an existing order, include your order number. Please never send passwords or payment card details.
Browse frequently asked questionsOur contact details
Please arrange your return with us before posting.